Support Center

We're here to help you make the most of your TeeCheck experience. Find answers to common questions or get in touch with our support team.

Email Support

Get detailed help with your questions. We typically respond within 24 hours.

contact@teecheck.ca

Response Times

General Inquiries24 hours
Technical Issues12 hours

Frequently Asked Questions

How do I book a tee time?

Simply search for your preferred course, date, and time on our homepage. When you find an available tee time, click on it to be redirected to the course's booking system where you can complete your reservation.

How do notifications work?

If no tee times are available for your preferred date and time, you can set up email notifications. We'll monitor availability and send you an email as soon as a matching tee time becomes available.

Is TeeCheck free to use?

Yes! TeeCheck is completely free for golfers. We help you find and access tee times at no cost. You only pay the course's green fees when you book directly with them.

Which courses are available?

We partner with premium golf courses across British Columbia, including courses in Vancouver, Richmond, Surrey, Burnaby, and surrounding areas. Our course list is continuously growing.

Can I cancel or modify my booking?

Since bookings are made directly with the golf courses, you'll need to contact the course directly for any changes or cancellations. Each course has its own cancellation policy.

Why am I not receiving notification emails?

First, check your spam/junk folder. Make sure you've verified your email address by clicking the verification link we sent. If you're still having issues, contact us at contact@teecheck.ca.

Get in Touch

What to Include in Your Message

  • • Detailed description of your issue or question
  • • Screenshots if reporting a technical problem
  • • Course name and date if booking-related
  • • Your email address for notifications issues
  • • Device and browser information for technical issues

Business Hours

Monday - Friday9:00 AM - 6:00 PM PST
Saturday10:00 AM - 4:00 PM PST
SundayClosed

* Email support is available 24/7, but responses are sent during business hours